How do I reschedule my appointment?
Up to 48 hours before your scheduled appointment, you can reschedule yourself in the "My Account" section on our website. If you need help, text, email, or message us through our contact page.

What is your cancellation/rescheduling policy?
You can reschedule your appointment up to 48 hours before the scheduled start time. No refunds. Exceptions will be considered on a case-by-case basis. Email Jonah@atwoodtherapeutics.net if you would like to request to cancel your scheduled session for a refund.

Where do I park?
For appointments in the Fabrica building, there is free guest parking in the front and both sides of the Fabrica building at 3001 Brighton Blvd. If the free guest parking is full, you can access the paid parking garage behind the building from 29th St. and we will validate your parking ticket during your appointment. Bring your ticket with you.
For appointments in the Hanover building, please park in the Hanover parking garage and we will validate your parking ticket. Bring your ticket with you.
For both buildings, see the map and diagrams in the "Location & Contact" section of our website.

The front door is locked, how do I get into the building?
For appointments in the Hanover building, your therapist will meet you at the front door of the Fabrica building on Brighton Blvd up to 10 minutes before the start of your appointment. For appointments in the Hanover building, your therapist will meet you in or in front of the lobby. If there is a problem, call or text us at 833-777-4576 (text is preferred, as it can be seen and responded to by all staff).

Can I share my package sessions?
You may share your package with 1 other person.You can type in a different name when you make the appointment, put the other name in the notes, or just make the appointment in your own name. Appointment reminders will be sent to the original account holder's contact email and phone number.

Since you don't accept tips, how can I show my appreciation?!? 
The most valuable thing you can do for us is leave online reviews and tell your friends and family about your great experience.

Do you have a sauna and cold plunge?
We had these amenities in our former location but not currently.

Do you do in-home sessions? 
Yes, on a case by case basis. If you're interested in in-home sessions, send us an email, text, or message through our Contact page.

I have a gift card that expired, can I still use it?
Yes! Send us an email, text, or message through our Contact page and we'll issue you a replacement. Our gift cards shouldn't expire but some of our older ones do. Apologies for the inconvenience!